Teaming Excellence & Cultural Competence
Achieving Cultural Competence is an essential goal in today’s environment. Globalization and Integration are rapidly redefining the ways in which business gets done, whether in governmental, technical, legal, medical or commercial arenas.
In Healthcare
Cultural competence is an essential but often missing component of the US health care system. Health care organizations are increasingly being staffed by, and serving the needs of widely diverse populations which may create gaps in communication, understanding, trust and teamwork. What can result is inferior and unsafe medical care.
Culturally competent health care consists of a combination of efforts aimed at improving healthy behaviors, achieving early detection and treatment of disease, and managing chronic disease in a fair and equitable manner across patient populations.
Cultural competence in health care can be consistently achieved through the professional teaming of two GSA Contractors — Black Diamond Language Services (GS-10F-0221T) and PRIME® (GS-07F-0420U). Black Diamond and PRIME® bring a combined 30 years’ national health care experience to achieve medical and scientific accuracy and excellence in culturally competent education, translation and interpreting services.
- Certified Interpreters experienced in the complex language of health care
- Accuracy in translated scientific materials
- Cultural competence training and education offered live, online or in print
- Multilingual informational media based upon adult learning principles
- Scientific Program Directors and licensed health care professionals
- Multicultural, competent professional staff
In Business
Cultural competence is an essential element of successful conferences, meetings and events. The use of language interpreters and/or materials translation services for planned events can provide a linguistic and cultural bridge that enhances effective communication and improves outcomes through improved learning.
Accurate translation of manuals, handbooks, legal documents and other essential business documents enhances ethical transparency. Accurate interpreting can be the essential element for successful employee meetings, negotiations and trainings.
Cultural competence in business can be consistently achieved through the professional teaming of two GSA Contractors — Black Diamond Language Services (GS-10F-0221T) and PRIME® (GS-07F-0420U). Black Diamond and PRIME® provide unparalleled expertise and professionalism in culturally competent conference services and events, materials, training and education.
- Certified Conference Interpreters
- Accuracy in translated materials, including technical materials
- Cultural competence training and education offered live, online or in print
- Multilingual informational media-based upon adult learning principles
- Certified Meeting Professionals experienced in diverse audiences
- Multicultural, competent professional staff
